Terms of Service

1. Introduction

Welcome to Spicy AI, an AI-powered creative platform for character chat, image generation, video, and avatars (the "Service"). By accessing or using https://spicyai.app (the "Website"), you agree to be bound by these Terms of Service ("Terms"). These Terms govern your use of the Website and services provided by Spicy AI ("we", "us", or "our").

Please read these Terms carefully before using the Service. If you do not agree, do not use the Website or the Service. These Terms, together with our Privacy Policy and Content Policy, constitute the complete agreement between you and us. Questions? Contact [email protected].

2. Eligibility Requirements

2.1 Age Requirements

Minimum Age: You must be at least 18 years old (or the age of legal majority in your jurisdiction, whichever is higher) to access or use the Service.

Adult Content: The Service may include mature or uncensored creative content. By using the Service, you confirm that you are legally permitted to access such content in your location.

2.2 Use on Behalf of an Entity

If you use the Service on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms. In that case, "you" and "your" refer to both you individually and the entity.

3. Account Registration

3.1 Requirements

Provide accurate, complete, and current registration information.

3.2 Security

You are responsible for all activity under your account. Notify us immediately at [email protected] of any unauthorized use.

3.3 Restrictions

Each person is limited to one account unless we approve otherwise. Sharing, selling, or transferring accounts is prohibited.

4. Service Description

4.1 Service Content

Spicy AI provides AI-powered creative tools, including but not limited to:

  • Character Chat: Create and interact with AI characters and companions.
  • Image Generation: Text-to-image, image-to-image, and AI image editing.
  • Video Generation: Text-to-video and image-to-video creation.
  • Talking Avatars: Generate spoken avatar performances from text or images.
  • Character Creation: Customize personality, appearance, and story for your characters.
  • Other related AI features, tools, and community capabilities we may add over time.

4.2 Service Changes

We may innovate, test, and improve the Service continuously. We reserve the right to:

  • Modify, update, suspend, or discontinue the Service (or any part or feature) at any time, with or without notice.

Spicy AI is not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

5. User Conduct Standards

5.1 Permitted Use

Spicy AI grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service for lawful purposes in accordance with these Terms and applicable laws.

5.2 Prohibited Conduct

To protect the platform and our users, you agree not to:

  • Reverse engineer, decompile, disassemble, or attempt to derive source code or underlying models from the Service.
  • Use bots, scrapers, crawlers, or other automated systems to access or copy the Website without our prior written consent.
  • Interfere with, disrupt, or place an unreasonable load on the Service or related infrastructure.
  • Circumvent security, usage limits, payment systems, or access controls.
  • Use the Service for illegal, fraudulent, or unauthorized purposes.

5.3 Content Policy

Rules for prompts, uploads, generated content, and prohibited themes are set out in our Content Policy. Violations may result in content removal, account suspension, or permanent termination.

6. User Content and Intellectual Property

6.1 Platform Intellectual Property

All rights in the Website, the Service, and materials provided by Spicy AI (including software, algorithms, branding, text, graphics, and trademarks) are owned by Spicy AI or its licensors. Except as expressly stated, no rights are granted to you.

6.2 User Input Content

You retain ownership of content you input (prompts, images, videos, character settings, and other materials), subject to the license below. You represent that you have the necessary rights and permissions for all materials you provide.

6.3 Generated Content

As between Spicy AI and you, rights in content generated through the Service ("Output") belong to you, to the extent permitted by law.

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User Responsibility: You are solely responsible for your Output and for ensuring it does not infringe third-party rights or violate applicable law.

6.4 Limited License Granted to Platform

By submitting content to the Service, you grant Spicy AI a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, distribute, and display that content solely to:

  • Operate, maintain, secure, and improve the Service.
  • Train and optimize models and algorithms to improve quality and safety.
  • Conduct branding and marketing, with separate consent before publicly displaying your specific content for marketing.

6.5 User Feedback

Feedback, suggestions, or ideas you provide to Spicy AI may be used by us without restriction or compensation.

7. AI-Generated Content Disclaimer

You understand and agree regarding Output generated by the Service:

7.1 No Warranty on Output

Spicy AI uses evolving AI technology. We do not guarantee the accuracy, completeness, legality, or suitability of any Output. Output may contain errors, biases, or unintended similarities and does not represent our views.

7.2 Third-Party Rights & Copyright Risks

We do not warrant that Output is free of third-party intellectual property claims. Because AI generation is probabilistic, Output may resemble existing works. You are responsible for clearance and legal review before commercial use.

7.3 User Responsibility

You assume all risks from using Output. Spicy AI is not liable for third-party claims or damages arising from your use of generated content.

8. Credits, Payments, and API Keys

8.1 Platform Credits

Spicy AI sells one-time credit packs that can be purchased with cryptocurrency. Credits pay for eligible features on this site, including chat, images, video, and avatars. We do not sell subscriptions for platform credits.

Current credit packs, usage rates, and free-tier rules are published on our Pricing page.

Once credits are added to your account, the purchase is considered delivered. Credits are digital, non-refundable, and non-cashable except where required by law.

8.2 Third-Party API Keys

If you prefer credit card or other payment methods, you may purchase an API key from a supported third-party provider and bind it in your account.

Manage your key in Settings.

Spicy AI is not the seller of third-party API keys. Billing, refunds, and disputes for keys purchased elsewhere are handled solely by the third party.

8.3 Payment Finality

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9. Refund Policy

Because Spicy AI provides immediate digital delivery of credits and AI services, purchases are generally final and non-refundable.

We offer limited free credits so you can try the Service before buying. Subjective dissatisfaction with AI style or output quality does not constitute a service defect.

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10. Fraud and Abuse

Spicy AI prohibits fraud and abuse, including:

  • Using stolen, unauthorized, or fraudulent payment methods.
  • Exploiting bugs or vulnerabilities to obtain unpaid credits or access.
  • Creating multiple accounts to abuse free tiers, promotions, or refund policies.
  • Reselling accounts, credits, or unauthorized access to the Service.

Enforcement details are in our Refund and Fraud Policy.

11. Third-Party Services

11.1 Third-Party Links

The Service may link to third-party websites or services. Spicy AI does not control and is not responsible for third-party content, policies, or practices.

11.2 Third-Party Providers

The Service relies on third-party providers such as payment processors, cloud infrastructure, AI model providers, and API key vendors. Your use of those services may be subject to their separate terms.

12. Disclaimers

12.1 Service "As-Is"

The Service is provided on an "as is" and "as available" basis. Spicy AI does not warrant uninterrupted, error-free, or secure operation, or that the Service will meet your specific requirements.

12.2 Warranty Disclaimers

To the maximum extent permitted by law, Spicy AI disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

13.1 Indirect Damages

To the maximum extent permitted by law, Spicy AI is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or use.

13.2 Liability Cap

Our total liability for claims arising from your use of the Service will not exceed the total fees you paid to Spicy AI in the 12 months before the event giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Spicy AI and its officers, directors, and employees from claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, your infringement of third-party rights, or content you upload or generate.

15. Termination

15.1 User Termination

You may stop using the Service or close your account at any time through the Website.

15.2 Platform Termination

Spicy AI may suspend or terminate your access at any time, including for violations of these Terms, with or without notice.

15.3 Effect of Termination

Upon termination, licenses granted to you end immediately. Fees paid are non-refundable except where required by law. Provisions relating to intellectual property, liability, and indemnification survive termination.

16. Dispute Resolution

Governing Law: These Terms are governed by the laws of Singapore, without regard to conflict-of-law principles.

Jurisdiction: Disputes arising from these Terms are subject to the exclusive jurisdiction of the courts of Singapore.

Before formal proceedings, contact us at [email protected] to attempt good-faith resolution.

17. General Terms

  • Severability: If any provision is invalid, the remaining provisions remain in effect.
  • Waiver: Failure to enforce a right does not waive that right.
  • Assignment: You may not assign these Terms without our consent. Spicy AI may assign these Terms without restriction.

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18. Changes to Terms

Spicy AI may modify these Terms at any time.

Notification: Material changes will be posted on the Website or communicated by email or in-service notice.

Effective Time: Updated Terms take effect when posted. Continued use means acceptance. If you disagree, stop using the Service.

19. Contact Us

If you have questions about these Terms, contact us:

Email: [email protected]

These Terms constitute a legally binding agreement between you and Spicy AI. By using the Website and Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

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